Communication in an Organisation Essay

It is not possible to have human relations without communication. However, good and effective communication is required not only for good human relations but also for good and successful business. Communication is the activity of conveying meaningful information. Communication requires a sender, a message, and an intended recipient, although the receiver need not be present or aware of the sender’s intent to communicate at the time of communication; thus communication can occur across vast distances in time and space. It requires that the communicating parties share an area of communicative commonality and the communication process is complete once the receiver has understood the message of the sender so communication must include both the transfer and the understanding of meaning. I think that effective communication is needed within a business for both the manager’s and the organization’s success because it is required for the day to day running of the business . Effective communication is required at various levels and for various aspects in an organization so that there can be manager and employee relations. Effective communication of information and decision is an essential component for management-employee relations. The manager cannot get the work done from employees unless they are communicated effectively of what he/she wants to be done so therefore effective communication does not take place within an organization then employees will not know how to go about achieving company goals. Managers should also be sure of some basic facts such as how to communicate and what results can be expected from that communication. Most of management problems arise because of lack of effective communication. Chances of misunderstanding and misrepresentation can be minimized with proper communication system. When there is ineffective communication it leaves room for mistakes and sometime projects and reports have to be revised or done over thus causing resources to be squandered and may cause employees and managers to be frustrated. Finally, communication between management and employees can help the management better address concerns the employees may have, reassuring the staff and helping management to remedy potential problems facing the organization. Motivation can also arise from effective communication and this can make employees more productive which in turn will ensure the success of the business. When employees are able to easily communicate to their employers their opinions and problems they tend to be productive on the job and intent on working to best of their abilities. On the other hand manager can tell employees that they are doing a great job or ask for their opinions in the decision making process. Effective communication in the workplace plays a prominent role in developing long lasting employee motivation and one of many positive benefits gained from well-established organizational communication is improved relationships. Improving relationships between management and staff is quite important and is often overlooked. Things will go smoothly when everyone is on the same page, understanding of goals and the direction a company is going. The best process of communicating here is well thought out emails that follow the chain of command and face to face interactions. A company also uses communication as a way to maintain control over employees and their work environment. Written human resources policies and procedures dictate how employees are permitted to act in the workplace. Job descriptions outline the parameters of an employee’s job functions. Performance reviews control whether an employee receives a raise or attains a promotion. Communication allows employees to interact with customers and each other. A customer service department communicates with customers to help them resolve issues. A business letter can be used to introduce a company to a potential customer. Communication is essential for employees who work together on a project or during the training process. Employees may interact socially both at work and outside the workplace. Every organization offers a service or good so there needs to be an effective line of communication between the organization and its customers. Those organizations need to be able communicate about what they are offering with the consumer base they are targeting. Effective communication with consumers provides two benefits. First, it lets consumers know about what is being offered and why the organization’s offers should be preferred over the competitions. It also allows the organization to gain feedback from consumers so they can alter either their communication tactics or their offers to make sure they are appealing to the largest amount of consumers possible. Communication is necessary to effectively function, both inside an organization and when dealing with the outside world. The above inferences attest to the importance of effective communication within an organization if it is intent on both the manager and business success. Effective communication is not only important within the organization but also information should relay to stakeholders in order to guarantee the organizations attainment of its goals.